“I think small things can have the biggest impact on people”

For Melissa Irvine, social work has always been a goal. Even when she temporarily took a different path, she knew she wasn’t where she wanted to be.

The 30-year-old from Banbridge knew social work was something she admired following her personal experiences. It was from these that she decided that she wanted to be the person to help people too.

Speaking about where her passion for social work came from, Melissa said: “I had been looking after my grandparents, and I had my granny living at home with me receiving palliative care. I just remember the social worker being there and the difference that she made to those final days for my grandma and for our family.

“I know what that meant to me and so if I could get the chance to reciprocate that for someone else, it would be lovely.”

Melissa knew she wanted to help people, however, when applying for university courses through UCAS, she was put off applying for social work courses as her by teachers who advised her that it was difficult to get a place on the social work degree at the time.

Going down a different path, Melissa began studying psychology at Queen’s University Belfast, but within four months she knew that wasn’t what she wanted. She then went on to do a foundation degree in Early Childhood Studies. After taking a year out to have her son, she completed the course in 2016, but still felt like she wasn’t where she was supposed to be.

“Once I had the degree, I felt unfulfilled. I didn’t know what I was supposed to do, there were no jobs for that foundation level” she explained.

After getting married, buying a house and having her second child, Melissa decided it was time to get back to her original plan.

“I applied for social work at Queen’s and started in September 2020.”

Melissa’s experience with her grandparents sparked her interest in social work and she hoped to work with older people when she qualified.

She explained: “It was an area of my personal life that I had experience in, but not professionally. I wanted to challenge myself. That’s the beauty of social work, the training is generic so you can work in any field when you qualify to find your perfect fit.

“I just thought about older people’s services and how I enjoy that work. Older people have a wealth of knowledge but they can also be vulnerable. My experience and compassion are based around that.”

After taking part in one of the few face-to-face interviews in 2020 due to the Covid-19 pandemic, Melissa began her course in September at a time when the education system had to make changes to the way students were taught.

“My experience at Queen’s was not how I imagined it at all. But I embraced it, just like everyone else. We had to get on with it and figure it out. I had a baby and a child in P1 at home so I was trying to home school them while also getting my degree. It’s not what I would have wanted” said Melissa.

The main thing that Covid altered for Melissa was her first placement. After being assigned to the South Eastern Trust on the Permanent Placement team, there were a lot of infection control measures that had to be taken in order to get into the care home.

Speaking about her experience, she said: “the first placement was where I learned core skills like the social work process and reflection.

“My second was in my final year. I had to apply for special circumstances because my granny at that point was receiving palliative care. I asked to be placed within half an hour’s travel from home should I need to get to her.”

“Granny fell and broke her hip and although when she came out of hospital we arranged for her to go to a care home, she just wanted to go home. She was deteriorating so much.

I wanted to bring her home to live with me, so I phoned her social worker, Lisa.

“I knew it was a big ask, but I wanted her home for me for Christmas. It meant organising equipment and moving Granny from her house to mine, and all of that on the 23rd of December.

“Lisa got her home to me and two weeks after Christmas, she passed away. She was where she needed to be to let go.

“If it hadn’t been for Lisa and what she did for me, I wouldn’t have had that final time with her. She died surrounding people she loved and where she wanted to be,

“I now work with Lisa every day, and I want to do for other people what she what she did for me. She made me realise how valuable social work is.”

Reflecting on public awareness of social work with older people Melissa thought that more people knew about the role in children’s services. She said: “Older people services are actually carrying some of the highest levels of caseloads in the social work profession. We have an ageing population and there are more and more people needing our services.

“A lot of families don’t know about these services until they have a loved one needing to access support. We’re trying to respond and support people and families who have ever changing needs. There are a lot of demands on services and sometimes people have unrealistic expectations of what we can actually do”.

In terms of advice for others who hope to pursue a career in social work, Melissa said: “The degree gives you training but it felt like a big step up to become a qualified social worker. I think as a social worker there are things that you need to be able to bring to the table that you cannot learn, for example, your values, your empathy.

“Every area of social work is different. You need to believe in yourself. If you don’t have confidence in yourself, in what you’re doing and what you’re saying, then how can you expect other people to have confidence in you?

“The more you put into it, the more you’re going to get out of it. And the more you invest yourself in what you’re doing, the better outcomes you’re going to achieve.”

And when it comes to how difficult the profession is, Melissa explained: “The social work degree is demanding. I think it is that way for a reason.

“You’re being assessed and tested at every juncture to ensure you are going to be able to cope with the pressures, the workload and the pace and the difficulties that you’re going to face in day-to-day practice.

It’s the little unexpected things that make it worth it: “Just seeing people happy, and being able to be that person who can sometimes help them  fulfil their wishes.

“I think sometimes small things can have really big impacts on people.”

For more information on how you can train to be a social worker in Northern Ireland go to https://niscc.info/degree-in-social-work.

In a landmark initiative set to redefine the landscape of trauma in Northern Ireland, peace and reconciliation charity Corrymeela, in partnership with the Starling Collective, asylum seeking and refugee led Belfast based charity, has announced a transformative three-day series of events.

Starting on April 10, the series of collective transforming trauma events are being run in partnership with psychiatrist Dr James S. Gordon and the Center for Mind Body Medicine.

Transforming trauma: A Community Approach to Healing will see three free events taking place at Stormont Parliament Buildings (April 10), The MAC (April 11) and Queen’s University (April 12). 

Corrymeela in partnership with Starling Collective have been leading on a ground-breaking collective trauma support project, supported by Community Foundation NI through the Department of Health Mental Health Fund to deliver trauma informed approaches to practice training to over 160 professionals, practitioners and volunteers. Together with a consortium of partners, ANAKA Collective, Belfast Massage Project, Counselling All Nations, L.O.R.A.G, Place to Wonder, and The Hummingbird Project, we have actively supported the health and wellbeing of over 2000 people within asylum and refugee communities in the midst of trauma, and adversity.

Denise Bradley, Manager Marginalisation Corrymeela said: “Northern Ireland is a society emerging from over thirty years of conflict and continues to struggle with a high levels of trauma.

“And, as we welcome people seeking asylum and refuge from conflict zones around the world, NI remains the only part of the United Kingdom and Ireland not to have an inclusive refugee strategy: the strategy still remains unpublished. This is having a deep impact on people having any meaningful purpose and participation within NI society. Intertwined with an arduous and often hostile immigration system, we are bearing witness to the compounding of existing traumatic experiences. Research highlights that post arrival is when people’s psychological wellbeing is at most risk of decline. The workforce supporting the community are also exhausted, experiencing chronic stress and burnout, trying to manage their own history and personal experiences of trauma.’’

The Trauma project has been evaluated to be educational impactful and healing for people within the asylum and refugee community and for the workforce delivering services, evidencing the continued need for transforming trauma models that heal population wide. 

During this period Corrymeela developed key trauma informed cross border partnerships, including advance training and peer support for Corrymeela and key partners through Center for Mind Body Medicine (CMBM). The accessible education, and cross-cultural resources and practices have been invaluable. There is no pill or medication that can replace human connection.

“As the funded project comes to its conclusion, the vision for a sustained effort to heal collective wounds across divided communities gains momentum.”

The three events, which will feature Harvard-educated psychiatrist, and a pioneer of mind-body medicine and integrative medicine Clinical Professor, Dr James S. Gordon who is also the founder and CEO of The Center for Mind-Body Medicine (CMBM). 

On April 11 there will be comprehensive workshops at The MAC Theatre, Belfast focusing on practical mind body skills to reduce chronic and traumatic stress. This event will provide attendees with an education and practical skills model designed to co-create long term wellbeing at various levels.

The series then concludes with an event on April 12 at Queen’s University Belfast, aimed at an afternoon of exploration and discussion to disseminate the project findings and how an international model is applying scientific and evidence-based trauma informed model of healing throughout different conflict zones worldwide.

Clinical Professor, Dr James S. Gordon said he and the team are looking forward to he has wanted to come to Northern Ireland for a long time and is incredibly excited to meet everyone.

The Center for Mind-Body Medicine (CMBM) has, for over 30 years, developed and implemented what may be one of the world’s largest and most effective programs for healing from psychological trauma. 

Working in the Balkans, the Middle East, and Africa, with groups in armed conflict with each other, CMBM has helped both parties to deal with the trauma they have experienced as well as to enhance their understanding of each other. 

For more information on the Transforming trauma: A Community Approach to Healing events from April 10-12 go to https://bit.ly/43yhzwq 

A fully-funded programme designed to support pre and early stage entrepreneurs experiencing additional barriers to enterprise, concluded with a celebratory event at Belfast City Hall recently.

15 Belfast residents benefited from the enhanced mentoring programme, designed and delivered by The Mind Tribe UK on behalf of Belfast City Council. 87% of the programme participants have a disability or a long-term health condition, 53% of participants identify as neurodivergent, and 93% of participants identify as women or non-binary.  

Speaking about the programme’s success, Belfast Lord Mayor Councillor Ryan Murphy said: “The Inclusive Enterprise Pathway programme gets results because it’s tailored to focus on encouraging people from historically under-represented, under-supported and under-funded groups into entrepreneurship. 

“They’ve learned vital skills in cash flow forecasting, networking, identifying their business vision, mission, and values – they’ve built confidence, resilience, and developed a growth mindset. They’ve also each received £500 to help them set up their business, as one of the main barriers to enterprise is start-up capital and access to finance.

“All the guest speakers they’ve learned from have lived enterprise experience, and share commonalities with the programme participants. That makes them relatable, influential, and important role models. I wish everyone who’s completed our Inclusive Enterprise Pathway programme the very best of luck on their enterprise journey – because as part of our Belfast Agenda, we want all our residents to have access to the tools and support they need to fulfil their potential.”

Katie Matthews-Furphy, multi-award-winning disabled entrepreneur and founder of Mind Tribe UK, said the programme had been specifically designed for those needing extra support for their businesses. 

“All mentees experience additional barriers to enterprise,” she explained. 

“This programme has supported them in raising their entrepreneurial aspirations, developing their business idea and most mentees have now started operating their businesses.

“The aim was to raise entrepreneurial aspirations for people who may not have previously considered enterprise as a viable career pathway, people who would like to, or are considering working for themselves, or people who may have a very early-stage business idea and don’t know where to go for support. 

“We wanted to make sure we created a highly visible and easily accessible pathway to enterprise, for people who have been under-represented, under-supported and under-funded in entrepreneurship.”

Jacqueline Winstanley, co-founder of The Disabled Entrepreneurs Network, founder of Universal Inclusion and Secretariat of the All-Party Parliamentary Group for Inclusive Entrepreneurship was also delighted to join the celebration event and said: “I am delighted to be part of this initiative which celebrates the untapped potential of individuals who face barriers to creating enterprise.”

The Inclusive Enterprise Pathway programme comprised 10 hours of group activity workshops, 10 hours of one-to-one mentoring, and a series of inspiration sessions with guest speakers Azhar Murtuza, founder of Born Maverick, Gemma McAllister, founder of WearMatter, James Ayo, founder of HotBox Entertainment and YUC CIC, and Tina Calder, chief vision officer of Excalibur Press, sharing their own entrepreneurship experiences as relatable role models.

A range of in-house workshops was also delivered with organisations such as Newington Day Centre, Ulster University, Queen’s University Belfast, Raise Ventures, Workforce Training Services, The Parent Rooms, and Women in Business NI. 

Jennifer Cairns, founder of Lady Rebel Club and Rebel World Ltd delivered the keynote speech entitled #NoMoreHiding. A neurodivergent entrepreneur who experiences disability, Jennifer is passionate about inclusion and diverse representation in enterprise and entrepreneurship. 

Dr Nisha Tandon OBE, founder of ArtsEkta, spoke of her experience of piloting an inclusive enterprise programme specifically targeting women from ethnic minority and/or global majority backgrounds; and disabled entrepreneur Michael Holden MBE, shared how he has used his lived experience to provide an innovative solution to accessible toilets and facilities for disabled individuals through his hire business Accessoloo. 

Since September 2023, Inclusive Enterprise Pathway has delivered workshops to 150 Belfast residents, with over 900 Digital Badges awarded. 

Further virtual workshops are available for Belfast residents aged 18+ to book at: themindtribeuk.podia.com/inclusiveenterprisepathway and for more information on Belfast City Council’s support for businesses, go to www.belfastcity.gov.uk/business 

“Being able to positively affect someone’s life is the most important part. If you want to help people, then go for it”

Lucie Snowden may just be 22-years old, but she’s already making a difference to so many lives in her dream career as a social worker. Qualifying as a social worker seven months ago, Lucie currently works in Portadown Health Centre. She is completing her Assessed Year in Employment – mandatory for all practising social workers once they graduate.

Being a social worker wasn’t always what Lucie thought about. She knew she had a passion for helping people, but never really thought about what that could entail for a career.

It wasn’t until she experienced social workers in her personal life she began thinking it could be an option for her.

The Banbridge woman explained: “When I was growing up, I was very close to my granny. She was diagnosed with COPD and as she declined, she moved into a supporting housing fold. I would go and stay with her, I loved the atmosphere and I would take part in all sorts of events with her.

“She eventually moved into a hospice and I still made sure to visit her. I would sleep with her in a cot and we would watch DVDs together. When she passed away, I was a teenager. Having seen the work social workers did at the hospice, I was immediately tempted by social work, but my teachers said I wouldn’t be successful. They told me I was too young and wouldn’t pass the interview.”

Lucie took what her teachers told her and used it to make her even more determined to get onto the course. She did pass her interview and gained a place to study social work at Queen’s University.

During her degree course she completed placements that gave her experience with both older people’s and children’s services.

Speaking about what field of social work she wanted to pursue, Lucie explained she always had a focus on working with older people.

She said: “I had seen first-hand how vulnerable elderly people can be and how they need support for their needs and someone to advocate for them. I always wanted to work with elderly people more than anything.

“While it was always set in stone where I wanted to end up, I did want a career where I could help people.

“I wanted to enjoy my job and to feel a sense of reward and personal gratification.”

Even though Lucie got on to the degree course on her first try, she believes her true eye-opener was after university, as she wasn’t fully prepared for what to expect.

She explained: “I don’t think I realised what was actually going on in health and social care. Even through university, you don’t get to see the whole picture of the struggles for social workers such as the lack of resources. There’s so much more to it.

“It’s definitely been hard but my journey has made me much more resilient. I’ve changed a lot since applying. I find myself much more empathetic to people on a daily basis now. My eyes are now open to the struggles people could be living with.

Speaking about the course itself, Lucie said: “University was tough. I think because it’s not like some other courses where you can skip classes, your attendance is monitored so you have to be there. If you missed a class, you genuinely would be behind.”

The realities of the job will always hit, and for Lucie, she remembers the exact case that made her realise the skill required for her job.

While she was working with a service user who was struggling with addictions, she became frustrated that the person didn’t seem to want the help she was offering.

She said: “I had no experience with that. I wanted them to know I was trying to help. We have to go way deeper than just throwing things at people to try to help. We have to try to understand why they are doing what they are doing first, what has happened in their lives, then we can try to help them properly.

“It took something bad to happen for us to support this particular service user to make changes and be in a good place. That’s what is tough, sometimes people will hit rock bottom before they are in a place to accept the help on offer.”

Lucie explained experiencing cases which are difficult, especially early on in your career can then stick with social workers and she believes it’s important to find a way to cope with what you’re dealing with daily.

She said: “At that time, I never actually stepped back and processed what I had experienced, and it did catch up with me. I now know it’s really important to sit and think about the journey as a whole, from where you started to where you are now and to use the professional supports available like your team and manager. That will bring you such a sense of achievement.”

The main piece of advice Lucie would give future social workers is to be prepared that anything can come your way.

“Anything can happen and anything can change, but don’t lose your purpose. Don’t lose the passion you have for it” she said.

“If you have a genuine passion for wanting to help and make a difference, then go for it. When you have those cases where you can see you have evidently made a positive impact, it makes it all worth it.”

The struggles Lucie faces at her work are mainly due to the lack of resources available along with respite care.

She said: “It can be hard because there is such a lack of beds. Sometimes you can’t get a bed for someone and you have to explain to their families they need to have a plan B. It’s not always guaranteed.

“I never expected there to be such a huge lack of resources. I always assumed once we made our assessments, the services would be implemented straightaway, but that’s not always the case.

“It does sometimes make you feel helpless. If you have identified a way to help someone, but then hear it’s going to take a few months before they can get the service they need, it does take a toll, because they really need the help.”

Lucie believes one of the most important things to do for your mental wellbeing is to relax whenever you can.

From watching TV with her dogs, working out in the gym and having those moments with friends away from the work, Lucie said keeping your work in your car is the best way to emotionally separate yourself from everything you experience.

She also stressed having confidence in asking questions is an extremely important part of the job, especially when you’re in the early stages of your career, like she is.

She explained: “I definitely still have those moments where I get anxious about things, but I have such a good team around me and everyone is so understanding. I would rather ask the question, than not ask and get it completely wrong.

For anyone who is still wary and unsure if social work is the career for them, Lucie said if you like to make a difference, then you should definitely consider it.

“Being able to positively affect someone’s life is the most important part. If you want to help people, you really should consider it” she said.

“If you have a passion for something, you can do anything.”

For more information on how you can train to be a social worker in Northern Ireland go to https://niscc.info/degree-in-social-work