{"id":15895,"date":"2018-03-01T16:18:38","date_gmt":"2018-03-01T15:18:38","guid":{"rendered":"https:\/\/whatsonni.com\/news\/?p=15895"},"modified":"2018-03-01T16:18:38","modified_gmt":"2018-03-01T15:18:38","slug":"delivering-excellence-in-customer-service","status":"publish","type":"post","link":"https:\/\/whatsonni.com\/news\/2018\/03\/delivering-excellence-in-customer-service\/","title":{"rendered":"Delivering Excellence in Customer Service"},"content":{"rendered":"<h1>Antrim and Newtownabbey Borough Council\u2019s LEAN (Linking Entrepreneurs in Antrim and Newtownabbey) Network invite local businesses to take part in an excellent workshop this month.<\/h1>\n<p>On Wednesday 21 March from 6pm \u2013 9pm in Antrim Civic Centre, Conor Houston will present the \u201cDelivering Excellence in Customer Service\u201d workshop.<\/p>\n<p>Conor will share his experience and insights, gained as both a lawyer and strategic advisor, into how to develop excellent relationships with your current and potential customers.\u00a0 During this workshop he will help you to know your customer, impress your customer, manage expectations, develop and improve communications.<\/p>\n<p>This event is open to all businesses in the Antrim and Newtownabbey Borough Council area and includes a light supper.\u00a0 The workshop is free to attend however places must be booked in advance by contacting T. 028 9034 0017 or E. <a href=\"mailto:events@antrimandnewtownabbey.gov.uk\">events@antrimandnewtownabbey.gov.uk<\/a><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>&nbsp;<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Antrim and Newtownabbey Borough Council\u2019s LEAN (Linking Entrepreneurs in Antrim and Newtownabbey) Network invite local businesses to take part in an excellent workshop this month. On Wednesday 21 March from 6pm \u2013 9pm in Antrim Civic Centre, Conor Houston will present the \u201cDelivering Excellence in Customer Service\u201d workshop. Conor will share his experience and insights, &hellip; <a href=\"https:\/\/whatsonni.com\/news\/2018\/03\/delivering-excellence-in-customer-service\/\">Continued<\/a><!-- AddThis Advanced Settings generic via filter on wp_trim_excerpt --><!-- AddThis Share Buttons generic via filter on wp_trim_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/whatsonni.com\/news\/wp-json\/wp\/v2\/posts\/15895"}],"collection":[{"href":"https:\/\/whatsonni.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/whatsonni.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/whatsonni.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/whatsonni.com\/news\/wp-json\/wp\/v2\/comments?post=15895"}],"version-history":[{"count":1,"href":"https:\/\/whatsonni.com\/news\/wp-json\/wp\/v2\/posts\/15895\/revisions"}],"predecessor-version":[{"id":15896,"href":"https:\/\/whatsonni.com\/news\/wp-json\/wp\/v2\/posts\/15895\/revisions\/15896"}],"wp:attachment":[{"href":"https:\/\/whatsonni.com\/news\/wp-json\/wp\/v2\/media?parent=15895"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/whatsonni.com\/news\/wp-json\/wp\/v2\/categories?post=15895"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/whatsonni.com\/news\/wp-json\/wp\/v2\/tags?post=15895"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}