Author: Tina Calder

“I think small things can have the biggest impact on people”

For Melissa Irvine, social work has always been a goal. Even when she temporarily took a different path, she knew she wasn’t where she wanted to be.

The 30-year-old from Banbridge knew social work was something she admired following her personal experiences. It was from these that she decided that she wanted to be the person to help people too.

Speaking about where her passion for social work came from, Melissa said: “I had been looking after my grandparents, and I had my granny living at home with me receiving palliative care. I just remember the social worker being there and the difference that she made to those final days for my grandma and for our family.

“I know what that meant to me and so if I could get the chance to reciprocate that for someone else, it would be lovely.”

Melissa knew she wanted to help people, however, when applying for university courses through UCAS, she was put off applying for social work courses as her by teachers who advised her that it was difficult to get a place on the social work degree at the time.

Going down a different path, Melissa began studying psychology at Queen’s University Belfast, but within four months she knew that wasn’t what she wanted. She then went on to do a foundation degree in Early Childhood Studies. After taking a year out to have her son, she completed the course in 2016, but still felt like she wasn’t where she was supposed to be.

“Once I had the degree, I felt unfulfilled. I didn’t know what I was supposed to do, there were no jobs for that foundation level” she explained.

After getting married, buying a house and having her second child, Melissa decided it was time to get back to her original plan.

“I applied for social work at Queen’s and started in September 2020.”

Melissa’s experience with her grandparents sparked her interest in social work and she hoped to work with older people when she qualified.

She explained: “It was an area of my personal life that I had experience in, but not professionally. I wanted to challenge myself. That’s the beauty of social work, the training is generic so you can work in any field when you qualify to find your perfect fit.

“I just thought about older people’s services and how I enjoy that work. Older people have a wealth of knowledge but they can also be vulnerable. My experience and compassion are based around that.”

After taking part in one of the few face-to-face interviews in 2020 due to the Covid-19 pandemic, Melissa began her course in September at a time when the education system had to make changes to the way students were taught.

“My experience at Queen’s was not how I imagined it at all. But I embraced it, just like everyone else. We had to get on with it and figure it out. I had a baby and a child in P1 at home so I was trying to home school them while also getting my degree. It’s not what I would have wanted” said Melissa.

The main thing that Covid altered for Melissa was her first placement. After being assigned to the South Eastern Trust on the Permanent Placement team, there were a lot of infection control measures that had to be taken in order to get into the care home.

Speaking about her experience, she said: “the first placement was where I learned core skills like the social work process and reflection.

“My second was in my final year. I had to apply for special circumstances because my granny at that point was receiving palliative care. I asked to be placed within half an hour’s travel from home should I need to get to her.”

“Granny fell and broke her hip and although when she came out of hospital we arranged for her to go to a care home, she just wanted to go home. She was deteriorating so much.

I wanted to bring her home to live with me, so I phoned her social worker, Lisa.

“I knew it was a big ask, but I wanted her home for me for Christmas. It meant organising equipment and moving Granny from her house to mine, and all of that on the 23rd of December.

“Lisa got her home to me and two weeks after Christmas, she passed away. She was where she needed to be to let go.

“If it hadn’t been for Lisa and what she did for me, I wouldn’t have had that final time with her. She died surrounding people she loved and where she wanted to be,

“I now work with Lisa every day, and I want to do for other people what she what she did for me. She made me realise how valuable social work is.”

Reflecting on public awareness of social work with older people Melissa thought that more people knew about the role in children’s services. She said: “Older people services are actually carrying some of the highest levels of caseloads in the social work profession. We have an ageing population and there are more and more people needing our services.

“A lot of families don’t know about these services until they have a loved one needing to access support. We’re trying to respond and support people and families who have ever changing needs. There are a lot of demands on services and sometimes people have unrealistic expectations of what we can actually do”.

In terms of advice for others who hope to pursue a career in social work, Melissa said: “The degree gives you training but it felt like a big step up to become a qualified social worker. I think as a social worker there are things that you need to be able to bring to the table that you cannot learn, for example, your values, your empathy.

“Every area of social work is different. You need to believe in yourself. If you don’t have confidence in yourself, in what you’re doing and what you’re saying, then how can you expect other people to have confidence in you?

“The more you put into it, the more you’re going to get out of it. And the more you invest yourself in what you’re doing, the better outcomes you’re going to achieve.”

And when it comes to how difficult the profession is, Melissa explained: “The social work degree is demanding. I think it is that way for a reason.

“You’re being assessed and tested at every juncture to ensure you are going to be able to cope with the pressures, the workload and the pace and the difficulties that you’re going to face in day-to-day practice.

It’s the little unexpected things that make it worth it: “Just seeing people happy, and being able to be that person who can sometimes help them  fulfil their wishes.

“I think sometimes small things can have really big impacts on people.”

For more information on how you can train to be a social worker in Northern Ireland go to https://niscc.info/degree-in-social-work.

In a landmark initiative set to redefine the landscape of trauma in Northern Ireland, peace and reconciliation charity Corrymeela, in partnership with the Starling Collective, asylum seeking and refugee led Belfast based charity, has announced a transformative three-day series of events.

Starting on April 10, the series of collective transforming trauma events are being run in partnership with psychiatrist Dr James S. Gordon and the Center for Mind Body Medicine.

Transforming trauma: A Community Approach to Healing will see three free events taking place at Stormont Parliament Buildings (April 10), The MAC (April 11) and Queen’s University (April 12). 

Corrymeela in partnership with Starling Collective have been leading on a ground-breaking collective trauma support project, supported by Community Foundation NI through the Department of Health Mental Health Fund to deliver trauma informed approaches to practice training to over 160 professionals, practitioners and volunteers. Together with a consortium of partners, ANAKA Collective, Belfast Massage Project, Counselling All Nations, L.O.R.A.G, Place to Wonder, and The Hummingbird Project, we have actively supported the health and wellbeing of over 2000 people within asylum and refugee communities in the midst of trauma, and adversity.

Denise Bradley, Manager Marginalisation Corrymeela said: “Northern Ireland is a society emerging from over thirty years of conflict and continues to struggle with a high levels of trauma.

“And, as we welcome people seeking asylum and refuge from conflict zones around the world, NI remains the only part of the United Kingdom and Ireland not to have an inclusive refugee strategy: the strategy still remains unpublished. This is having a deep impact on people having any meaningful purpose and participation within NI society. Intertwined with an arduous and often hostile immigration system, we are bearing witness to the compounding of existing traumatic experiences. Research highlights that post arrival is when people’s psychological wellbeing is at most risk of decline. The workforce supporting the community are also exhausted, experiencing chronic stress and burnout, trying to manage their own history and personal experiences of trauma.’’

The Trauma project has been evaluated to be educational impactful and healing for people within the asylum and refugee community and for the workforce delivering services, evidencing the continued need for transforming trauma models that heal population wide. 

During this period Corrymeela developed key trauma informed cross border partnerships, including advance training and peer support for Corrymeela and key partners through Center for Mind Body Medicine (CMBM). The accessible education, and cross-cultural resources and practices have been invaluable. There is no pill or medication that can replace human connection.

“As the funded project comes to its conclusion, the vision for a sustained effort to heal collective wounds across divided communities gains momentum.”

The three events, which will feature Harvard-educated psychiatrist, and a pioneer of mind-body medicine and integrative medicine Clinical Professor, Dr James S. Gordon who is also the founder and CEO of The Center for Mind-Body Medicine (CMBM). 

On April 11 there will be comprehensive workshops at The MAC Theatre, Belfast focusing on practical mind body skills to reduce chronic and traumatic stress. This event will provide attendees with an education and practical skills model designed to co-create long term wellbeing at various levels.

The series then concludes with an event on April 12 at Queen’s University Belfast, aimed at an afternoon of exploration and discussion to disseminate the project findings and how an international model is applying scientific and evidence-based trauma informed model of healing throughout different conflict zones worldwide.

Clinical Professor, Dr James S. Gordon said he and the team are looking forward to he has wanted to come to Northern Ireland for a long time and is incredibly excited to meet everyone.

The Center for Mind-Body Medicine (CMBM) has, for over 30 years, developed and implemented what may be one of the world’s largest and most effective programs for healing from psychological trauma. 

Working in the Balkans, the Middle East, and Africa, with groups in armed conflict with each other, CMBM has helped both parties to deal with the trauma they have experienced as well as to enhance their understanding of each other. 

For more information on the Transforming trauma: A Community Approach to Healing events from April 10-12 go to https://bit.ly/43yhzwq 

A fully-funded programme designed to support pre and early stage entrepreneurs experiencing additional barriers to enterprise, concluded with a celebratory event at Belfast City Hall recently.

15 Belfast residents benefited from the enhanced mentoring programme, designed and delivered by The Mind Tribe UK on behalf of Belfast City Council. 87% of the programme participants have a disability or a long-term health condition, 53% of participants identify as neurodivergent, and 93% of participants identify as women or non-binary.  

Speaking about the programme’s success, Belfast Lord Mayor Councillor Ryan Murphy said: “The Inclusive Enterprise Pathway programme gets results because it’s tailored to focus on encouraging people from historically under-represented, under-supported and under-funded groups into entrepreneurship. 

“They’ve learned vital skills in cash flow forecasting, networking, identifying their business vision, mission, and values – they’ve built confidence, resilience, and developed a growth mindset. They’ve also each received £500 to help them set up their business, as one of the main barriers to enterprise is start-up capital and access to finance.

“All the guest speakers they’ve learned from have lived enterprise experience, and share commonalities with the programme participants. That makes them relatable, influential, and important role models. I wish everyone who’s completed our Inclusive Enterprise Pathway programme the very best of luck on their enterprise journey – because as part of our Belfast Agenda, we want all our residents to have access to the tools and support they need to fulfil their potential.”

Katie Matthews-Furphy, multi-award-winning disabled entrepreneur and founder of Mind Tribe UK, said the programme had been specifically designed for those needing extra support for their businesses. 

“All mentees experience additional barriers to enterprise,” she explained. 

“This programme has supported them in raising their entrepreneurial aspirations, developing their business idea and most mentees have now started operating their businesses.

“The aim was to raise entrepreneurial aspirations for people who may not have previously considered enterprise as a viable career pathway, people who would like to, or are considering working for themselves, or people who may have a very early-stage business idea and don’t know where to go for support. 

“We wanted to make sure we created a highly visible and easily accessible pathway to enterprise, for people who have been under-represented, under-supported and under-funded in entrepreneurship.”

Jacqueline Winstanley, co-founder of The Disabled Entrepreneurs Network, founder of Universal Inclusion and Secretariat of the All-Party Parliamentary Group for Inclusive Entrepreneurship was also delighted to join the celebration event and said: “I am delighted to be part of this initiative which celebrates the untapped potential of individuals who face barriers to creating enterprise.”

The Inclusive Enterprise Pathway programme comprised 10 hours of group activity workshops, 10 hours of one-to-one mentoring, and a series of inspiration sessions with guest speakers Azhar Murtuza, founder of Born Maverick, Gemma McAllister, founder of WearMatter, James Ayo, founder of HotBox Entertainment and YUC CIC, and Tina Calder, chief vision officer of Excalibur Press, sharing their own entrepreneurship experiences as relatable role models.

A range of in-house workshops was also delivered with organisations such as Newington Day Centre, Ulster University, Queen’s University Belfast, Raise Ventures, Workforce Training Services, The Parent Rooms, and Women in Business NI. 

Jennifer Cairns, founder of Lady Rebel Club and Rebel World Ltd delivered the keynote speech entitled #NoMoreHiding. A neurodivergent entrepreneur who experiences disability, Jennifer is passionate about inclusion and diverse representation in enterprise and entrepreneurship. 

Dr Nisha Tandon OBE, founder of ArtsEkta, spoke of her experience of piloting an inclusive enterprise programme specifically targeting women from ethnic minority and/or global majority backgrounds; and disabled entrepreneur Michael Holden MBE, shared how he has used his lived experience to provide an innovative solution to accessible toilets and facilities for disabled individuals through his hire business Accessoloo. 

Since September 2023, Inclusive Enterprise Pathway has delivered workshops to 150 Belfast residents, with over 900 Digital Badges awarded. 

Further virtual workshops are available for Belfast residents aged 18+ to book at: themindtribeuk.podia.com/inclusiveenterprisepathway and for more information on Belfast City Council’s support for businesses, go to www.belfastcity.gov.uk/business 

“Being able to positively affect someone’s life is the most important part. If you want to help people, then go for it”

Lucie Snowden may just be 22-years old, but she’s already making a difference to so many lives in her dream career as a social worker. Qualifying as a social worker seven months ago, Lucie currently works in Portadown Health Centre. She is completing her Assessed Year in Employment – mandatory for all practising social workers once they graduate.

Being a social worker wasn’t always what Lucie thought about. She knew she had a passion for helping people, but never really thought about what that could entail for a career.

It wasn’t until she experienced social workers in her personal life she began thinking it could be an option for her.

The Banbridge woman explained: “When I was growing up, I was very close to my granny. She was diagnosed with COPD and as she declined, she moved into a supporting housing fold. I would go and stay with her, I loved the atmosphere and I would take part in all sorts of events with her.

“She eventually moved into a hospice and I still made sure to visit her. I would sleep with her in a cot and we would watch DVDs together. When she passed away, I was a teenager. Having seen the work social workers did at the hospice, I was immediately tempted by social work, but my teachers said I wouldn’t be successful. They told me I was too young and wouldn’t pass the interview.”

Lucie took what her teachers told her and used it to make her even more determined to get onto the course. She did pass her interview and gained a place to study social work at Queen’s University.

During her degree course she completed placements that gave her experience with both older people’s and children’s services.

Speaking about what field of social work she wanted to pursue, Lucie explained she always had a focus on working with older people.

She said: “I had seen first-hand how vulnerable elderly people can be and how they need support for their needs and someone to advocate for them. I always wanted to work with elderly people more than anything.

“While it was always set in stone where I wanted to end up, I did want a career where I could help people.

“I wanted to enjoy my job and to feel a sense of reward and personal gratification.”

Even though Lucie got on to the degree course on her first try, she believes her true eye-opener was after university, as she wasn’t fully prepared for what to expect.

She explained: “I don’t think I realised what was actually going on in health and social care. Even through university, you don’t get to see the whole picture of the struggles for social workers such as the lack of resources. There’s so much more to it.

“It’s definitely been hard but my journey has made me much more resilient. I’ve changed a lot since applying. I find myself much more empathetic to people on a daily basis now. My eyes are now open to the struggles people could be living with.

Speaking about the course itself, Lucie said: “University was tough. I think because it’s not like some other courses where you can skip classes, your attendance is monitored so you have to be there. If you missed a class, you genuinely would be behind.”

The realities of the job will always hit, and for Lucie, she remembers the exact case that made her realise the skill required for her job.

While she was working with a service user who was struggling with addictions, she became frustrated that the person didn’t seem to want the help she was offering.

She said: “I had no experience with that. I wanted them to know I was trying to help. We have to go way deeper than just throwing things at people to try to help. We have to try to understand why they are doing what they are doing first, what has happened in their lives, then we can try to help them properly.

“It took something bad to happen for us to support this particular service user to make changes and be in a good place. That’s what is tough, sometimes people will hit rock bottom before they are in a place to accept the help on offer.”

Lucie explained experiencing cases which are difficult, especially early on in your career can then stick with social workers and she believes it’s important to find a way to cope with what you’re dealing with daily.

She said: “At that time, I never actually stepped back and processed what I had experienced, and it did catch up with me. I now know it’s really important to sit and think about the journey as a whole, from where you started to where you are now and to use the professional supports available like your team and manager. That will bring you such a sense of achievement.”

The main piece of advice Lucie would give future social workers is to be prepared that anything can come your way.

“Anything can happen and anything can change, but don’t lose your purpose. Don’t lose the passion you have for it” she said.

“If you have a genuine passion for wanting to help and make a difference, then go for it. When you have those cases where you can see you have evidently made a positive impact, it makes it all worth it.”

The struggles Lucie faces at her work are mainly due to the lack of resources available along with respite care.

She said: “It can be hard because there is such a lack of beds. Sometimes you can’t get a bed for someone and you have to explain to their families they need to have a plan B. It’s not always guaranteed.

“I never expected there to be such a huge lack of resources. I always assumed once we made our assessments, the services would be implemented straightaway, but that’s not always the case.

“It does sometimes make you feel helpless. If you have identified a way to help someone, but then hear it’s going to take a few months before they can get the service they need, it does take a toll, because they really need the help.”

Lucie believes one of the most important things to do for your mental wellbeing is to relax whenever you can.

From watching TV with her dogs, working out in the gym and having those moments with friends away from the work, Lucie said keeping your work in your car is the best way to emotionally separate yourself from everything you experience.

She also stressed having confidence in asking questions is an extremely important part of the job, especially when you’re in the early stages of your career, like she is.

She explained: “I definitely still have those moments where I get anxious about things, but I have such a good team around me and everyone is so understanding. I would rather ask the question, than not ask and get it completely wrong.

For anyone who is still wary and unsure if social work is the career for them, Lucie said if you like to make a difference, then you should definitely consider it.

“Being able to positively affect someone’s life is the most important part. If you want to help people, you really should consider it” she said.

“If you have a passion for something, you can do anything.”

For more information on how you can train to be a social worker in Northern Ireland go to https://niscc.info/degree-in-social-work  

“The thought of helping someone everyday, there’s no better feeling than that”

Working as a social worker is something Niamh Quinn always wanted to do. Now, just over a decade later, she is finally on the road to reaching her goals.

The 32-year-old from Clonoe, County Tyrone, always had a deep interest in social work. Growing up as the youngest of her siblings, Niamh always felt drawn to playing with her young neighbours or babysitting her sister’s children.

Through doing this she often heard people tell her how she was a natural with children, so it was an easy choice when she had to pick courses for her UCAS application.

The first-year social work student said: “I always knew I wanted to work with children. I don’t know why but everybody always said to me that I was really good with them. So, when I was doing my UCAS I applied for primary school teaching, I also applied for Social Work at that time. I got as far as the interview stage for social work, but I didn’t get in.”

After receiving a rejection from the social work course, Niamh went on to do a primary school teaching course, but dropped out after a year and a half as it wasn’t what she wanted to do.

“It was a conscious decision to apply for teaching too” she explained, adding: “Working with children was the only avenue I really wanted to go down, I didn’t really want to teach, but I like working with children. So, I went down that path.

“I only completed a year and a half, I just knew it wasn’t for me.”

Niamh didn’t stop here, she continued on her path to working with children, knowing it was something she was meant to do.

“After I left teaching I went to tech and got my level three childcare, then I went straight into a job in a creche and stayed there for six years” she said.

However, still not where she wanted to be and looking to the future, Niamh decided it was time to try something completely different.

She said: “I decided I needed a bit of office background so I went into a solicitors. I’m still working there two days a week, on the side of my social work studies, as a secretary.

“The solicitor’s two main things that they deal with are family and criminal so they deal with social workers all of the time. It’s interesting because I’m seeing it from the other side now too.”

Working closely with social workers, families and solicitors made Niamh realise it was time to finally get back on her original path and complete her social work studies.

Speaking about why she is so passionate about social care work, she said: “Just the thought of helping people. It would be such a great feeling to just come home every day and think you’ve helped somebody. I’m quite a positive person so to bring that to somebody else’s family, there is no better feeling.”

With her experience working in the solicitor’s, Niamh knows she could go down many different routes of social work, something that she feels isn’t widely known.

“I actually didn’t even realise the breadth of opportunities within social work. There’s so many avenues that someone could go down. Obviously, there are so many children that need help, so that’s a big one, but there really are so many choices.

“There’s definitely a big misunderstanding when it comes to the role of the job.  A lot of people just hear the job title and assume you’re there to take their children and that’s just not the way it is at all. The social worker is there to help you, they are not against you.”

Now she’s finally pursuing her dream, Niamh said understanding exactly what the social work course entailed is important for anyone thinking about applying.

She explained: “I was prepared for the work, but I wasn’t as prepared as I thought I would be. The written side of things is quite intense, but I just love the learning.

“The classes are brilliant. In South West College, all of the tutors are social workers so we’re being taught by people with first-hand experience.”

Although the coursework can be full on, Niamh is confident it will all be worth it when she reaches her end goal. Looking back, Niamh is thankful that she didn’t get on the course the first time around.

“I think at that stage, I probably wasn’t actually ready for it. I feel like I was too immature and young at that time. I’m kind of glad now that I didn’t get in at that point of my life. Of course, I was really disappointed, but I’m glad that I went and got some experience behind me” she said.

One warning Niamh has for anyone who is applying for the course, is to be prepared for the emotional side of things.

“You have to be prepared to take time out for yourself” she said.

“Don’t be afraid to take 20 minutes, if you need to. There’s been a few times on the course where I have had to step out of the room, but that is okay.”

Speaking about the application process, Niamh advises: “Take your time. Don’t rush filling it out. For my personal statement, I also spoke to a mum of one of the children I worked with to get her thoughts. So, if you can, also get perspectives from other people. Make sure you also include examples of how you have helped someone. Just make it as personal as possible.”

The main message that Niamh wants to get across, is that it is never too late to go for it. Having taken just over a decade to get to where she is now, Niamh knows that every choice she made work wise were all conscious decisions, connected to where she wanted to be.

“I just want everyone to know that it is never too late” she said.

Feeling inspired? For more information on how you can train to be a social worker in Northern Ireland check out our Interested in becoming a social worker? page.

 

Nutrition expert Sandra Miskimmin has revealed women should be treating their hormones as a superpower rather than as a taboo subject.

For many discussions about hormones become hushed conversations with lots of embarrassing whispers and confusion.

But Sandra, owner of SMASH Worldwide, a health and nutrition company which supports women through hormonal changes, believes by opening up the conversation about all hormones, it can open up a new way of life for women of any age.

Sandra is one of the speakers lined up to appear at the Mums At Work Elevate Your Business conference on Monday March 25.

Her talk, titled ‘Hormone Harmony to Maximise your Personal and Professional Goals’ will empower women to embrace their hormones rather than fear them. 

She explained: “It will help women to understand how each of the hormones respond in their body and more importantly, how to use their hormones to their advantage. 

“When women work with their hormones, rather than against them, it opens up a whole new world of opportunity. When this happens, women will become more successful in their personal, physical, and professional life.”

Speaking up and speaking out about hormone health is something Sandra is very passionate about.

“Women go through three major “Ps” when it comes to hormones. Puberty, pregnancy and perimenopause” said Sandra, adding: “Quite often we go through each phase confused and afraid to ask questions. 

“Teenagers, and even women, don’t seem to be able to talk about something that is so natural in our lives. We talk about the curse of having a monthly cycle and just get on with life as though it is something that we have to endure.

“Many women suffer through each of these phases and accept it as normal, but if you are experiencing uncomfortable symptoms in your body, it is a sign that you are not working in conjunction with your hormones, and your body is trying to signal this to you. 

“We should be able to breeze through each day, week, month and year, but nowadays, that tends not to happen.”

Sandra believes that by encouraging women to change their view as a society about their monthly cycles and the other hormones in their bodies they can start to live a lifestyle that supports their hormones and help them put the pieces of their health jigsaw together.

She said: “Not only will you feel amazing, but you will also become more productive, suffer less, know what foods to eat at what time of the month, know what kind of exercise to do each week and work towards your strengths.”

If you’re suffering from hormone imbalances here are Sandra’s top tips for helping to bring them back into balance:

1. Food

“One of the most important pieces of your health jigsaw is the food that you eat,” said Sandra.

“Aim to eat a minimally processed diet, full of lots of variety. Focus on healthy sources of protein – either animal or plant based, healthy fats and nature’s carbs.  

“The closer you can get to the creation of your meals the better. By cooking for yourself you will be aware of the quality of the ingredients that you are eating and be able to control them better. 

“This will ensure that your leptin (feel full) hormone and ghrelin (hunger hormone) are kept under control.”

2. Sugar

Sandra said it’s important to keep your blood sugars as balanced as possible. No one wants to be on a blood sugar rollercoaster. 

She added: “When on the blood sugar rollercoaster, not only can it lead to weight gain but it can also lead to inflammation in the body, cravings and energy fluctuations. 

“By keeping your blood sugars balanced, you will be keeping your insulin levels under control.”

3. Stress

“As busy women in today’s society, it can be hard to control stress levels” explained Sandra, adding: “However, by taking 10 minutes to yourself each day you can have a major positive impact on your cortisol levels. 

“When cortisol is raised in the body, sleep is disrupted, belly fat is stored and we are continually in fight or flight mode. 

“10 minutes of self care each day will help to lower your cortisol levels and bring your body back to calm again.”

4. Sleep

According to Sandra, having a good sleep hygiene routine is key to keeping your hormones balanced.  

She said: “By switching off from screens at least one hour before bed, not eating three hours before bed and sleeping in a cool room, you will have a much better night’s sleep. 

“This will enable your body to get into the rest and repair phase as you sleep and this will help to keep your ghrelin hormone under control. 

“If you’re not sleeping properly you are more likely to eat an extra 300 calories of food the day after – these foods tend to be high carb foods, which then can trigger more cravings.”

5. Gut Health

“By eating a wide variety of plant based foods each week – aim for 30 – you will be providing the perfect microbiome for great gut health” said Sandra. 

“90-95% of your serotonin (feel good hormone) is made in the gut. If the gut is not healthy, this can then have an impact on your mental health.”

6. Hydration

Keep it simple says Sandra: “Drink more water to help with your hormones and brain health. A two per cent reduction in hydration has been shown to have an impact on cognitive function.”

7. Toxins

“Reduce your toxin exposure to help balance your hormones. Become aware of the potential endocrine disruptors that are in products that you are using” said Sandra.

“Change from using plastic water bottles and containers to using metal or glass containers. Use the Think Dirty App to check the toxicity of the beauty products that you are using and then swap for cleaner versions.”

8. Exercise

Sandra says it’s time to tune in to where you are in your monthly cycle so ensure that you are working out in conjunction with your cycle rather than against it.  

She explained: “There are times of the month that you can ramp up your training and go for personal bests and there are times of the month when you need to take things easier.  

“By over exercising and not working with your cycle you risk increasing your cortisol levels and injury.”

Sandra will be revealing more tips for hormone help during her talk at the Mums At Work Elevate Your Business conference on Monday March 25.

For more information, to book a ticket or a stand go to >> bit.ly/MAWelevatePress or search for the event on Eventbrite.

Find out more about SMASH Worldwide at smashworldwide.com 

In the ever-evolving world of beauty and skincare, early habits set the stage for lifelong radiance and health. 

Navigating through the myriad of skincare advice, however, can feel like an overwhelming task, especially for those under the age of 25, standing on the cusp of change. 

This pivotal age marks a transition from the carefree routines of our teenage years, often characterised by minimal, if not simplistic, skincare approaches, to a more conscious and informed regimen that addresses the onset of adult skin concerns such as sun damage, age spots, and fine lines.

Belfast beauty expert Lynsey Bennett of Lusso Tan, who will be speaking at the Mums At Work Elevate Your Business conference on Monday March 25, believes the foundation of good skincare is not just about the products we use but understanding how they interact with our skin. 

She explained: “Our 20s are a critical time for establishing skincare routines that not only prevent premature ageing but also enhance our natural beauty.

“This philosophy extends beyond skincare into the realm of tanning, where the quality of one’s skin can significantly impact the outcome of tanning products, leading to either a flawless golden glow or a patchy tan that falls short of expectations.”

Having a good skincare routine is vital to perfecting your tanning routine.

Here are Lynsey’s top three tips for unlocking radiant skin before you’re 25:

1. Exfoliation: The First Step to a Flawless Glow

“Nothing works without exfoliation” explained Lynsey.

“The journey to luminous skin and a seamless tan begins with the removal of dead skin cells.

“Exfoliation is paramount. It’s about creating the perfect canvas for both skincare and tanning products by removing the barrier of dead cells that dull our complexion and obstruct product absorption.

“This crucial step ensures that your skin not only benefits fully from your skincare routine but also achieves that even, smooth tanned look we all desire.”

2. The Magic of Hyaluronic Acid

“Hyaluronic acid is a hydration powerhouse” said Lynsey, adding: “Hyaluronic acid has become a buzzword for hydration, but its effectiveness is dependent on the presence of moisture. 

“To truly tap into the moisturising power of hyaluronic acid, apply it to damp skin and follow up with a mist to lock in the hydration.

“This technique ensures that hyaluronic acid can draw moisture from the environment and deeper layers of the skin, leading to a plumped, smooth surface that’s ideal for tanning.”

3. The Shield of SPF

“SPF is your skin’s best defence” said Lynsey.

“Up to 90% of skin ageing is within your control and directly linked to sun exposure.

“Incorporating SPF into your daily routine is not just about preventing ageing; it’s a critical measure against skin cancer. 

“Choosing sunless tanning as a safe alternative to sunbathing is a testament to loving your skin and prioritising its health over temporary aesthetics.”

Lynsey Bennett has built a successful brand in the competitive beauty market. Her accomplishments with Lusso Tan and her advocacy for women in business have established her as a respected figure in both the beauty and business communities. 

 

At the Mums At Work Elevate Your Business conference on Monday March 25, her talk, titled ‘How to keep going when nothing is going right’ will offer practical strategies for maintaining resilience and determination in the face of adversity. 

Drawing from her own experiences, Lynsey aims to equip attendees with the tools and mindset needed to navigate life’s challenges and emerge stronger.

For more information, to book a ticket or a stand at the Elevate Your Business event on March 25th go to >> bit.ly/MAWelevatePress or search for the event on Eventbrite.

Find out more about Lusso Tan at lussotan.com 

In today’s rapidly evolving business landscape, small businesses are facing an unprecedented array of challenges. From navigating the complexities of technology and compliance to fostering meaningful customer relationships and managing a dispersed workforce, the hurdles can seem insurmountable. 

These challenges also present unique opportunities for growth, innovation, and strengthening resilience. As the backbone of the economy, small businesses possess the agility and creativity needed to turn these obstacles into stepping stones towards success.

The administrative side of running a small business, often viewed as a mundane but necessary evil, has evolved into a critical component of strategic planning and operational efficiency. Effective management of administrative tasks not only ensures the smooth running of daily operations but also frees up valuable resources that can be invested in growth and development initiatives. 

Achieving this level of efficiency requires a nuanced understanding of the problems at hand, as well as innovative solutions tailored to the specific needs of a business. This is where specialised administrative support comes in.

For many businesses employing a full or part time admin assistant isn’t feasible but can often be the one thing that’s holding their business back.

County Derry company AdminAnswers NI, founded by retail banking and admin experts Roisin McAteer and Maria McLaughlin, has become the adhoc answer many businesses need. They offer support and guidance for small businesses navigating the intricate maze of administrative challenges.

Ahead of taking part in an expert panel at the Mums At Work Elevate Your Business conference on Monday March 25 at the Tullyglass Hotel in Ballymena, Roisin and Maria have outlined some of the most common administrative challenges small businesses face and how they can overcome them.

1. Time Management

Small businesses frequently struggle with juggling multiple tasks effectively. 

Maria McLaughlin advises: “Prioritising tasks based on urgency and importance can drastically improve time management. 

“Utilising AdminAnswers NI Ltd’s tailored support allows business owners to focus on what they do best – driving their business forward.”

2. Efficient Communication

With the digital age accelerating the pace of business, maintaining efficient communication can be daunting. 

Roisin McAteer explained: “Leveraging technology and establishing clear communication channels can significantly enhance efficiency. 

“Taking the time out to understand what tools are available for your business may feel like it is time consuming now but future you will be grateful!”

3. Financial Management

Keeping on top of finances is crucial for any small business. 

“Regular financial reviews and employing the right tools for budgeting and forecasting are key,” said Maria. 

“Growth and stability for any business can only happen when you truly understand the numbers and keep a close eye on how your business is performing and recognising any changes in that, whether positive or negative.”

4. Customer Relationship Management

Building and maintaining strong customer relationships is vital for success. 

“Personalisation and timely follow-ups are essential. Our approach is to integrate CRM solutions that not only improve relationships but also drive repeat business” said Roisin, adding: “It’s easy to get lost in doing the work, but managing your customers effectively can make gaining repeat business and referrals much easier.”

5. Delegation of Tasks

Many small business owners find it hard to delegate tasks. 

Maria said: “Identifying the right tasks to delegate and to whom is crucial. At AdminAnswers NI we find this is one of the hardest things for small businesses to overcome.

“We foster a culture of partnership, trust and efficiency, ensuring that your business operates smoothly.

“Sometimes business owners have to work on themselves before they can work on the business, it can be difficult to hand the reins over for something you have been doing yourself for a long time, especially if you have your own quirky way of doing it.”

“I would always suggest that people prefer doing the thing they’re good at and by handing off the things they don’t like or that are time consuming, they get more time to spend on the part of the business they fell in love with in the first place.”

6. Compliance and Regulations

Staying abreast of regulations and compliance can be overwhelming. 

“It’s about staying informed and proactive,” said Roisin. 

“Many businesses find it hard to navigate the language, changing nature and maintenance of their compliance administration. 

“Our team offers guidance and support to navigate the complex landscape of regulations, ensuring peace of mind.”

“Having a robust system of keeping on top of compliance may take time now, but it will streamline your renewals and management for the future.”

7. Talent Recruitment and Retention

Finding and keeping the right talent is a challenge. 

Roisin said: “Offering the right incentives and creating a positive work culture are key strategies. 

“Many business owners can get lost in getting the work done that they forget to spend time nurturing the staff they have. Having a system in place or someone in place to do this can ease the pressure and stress on a business owner.”

8. Adapting to Technological Changes

Technology evolves at a rapid pace, and staying current can be daunting for small businesses. 

Maria explained: “Embracing technological advancements can significantly enhance operational efficiency. At AdminAnswers NI Ltd, we guide our clients through selecting and implementing the most appropriate technologies for their businesses, ensuring they remain competitive.

“Being on top of these advances, just like when it comes to new CRM systems, can often be the make or break of a business over time.”

9. Crisis Management and Resilience

Unexpected challenges such as economic downturns or global crises can severely impact small businesses. 

“Developing a robust crisis management plan is key to navigating tough times” said Roisin.

“Many business owners don’t have the skills or knowledge to be able to create and execute contingency plans at short notice.

“Having a team in place to help with this can give a business owner peace of mind.”

10. Effective Marketing Strategies

Developing and executing effective marketing strategies can be a significant challenge for small businesses with limited budgets. 

“Identifying the most effective channels and tactics for your target audience is crucial,” said Maria. “Our expertise in marketing support can help you increase your visibility and attract more customers without breaking the bank.”

“Whilst many business owners have great marketing ideas and often know exactly what will help to bring customers in and raise awareness of their business, they seldom have the time to execute their ideas in full leaving them frustrated and feeling overwhelmed.”

11. Work-Life Balance

“Maintaining a healthy work-life balance is a challenge many small business owners face”, said Roisin.

“It’s important to remember that your well-being is essential to your business’s success. 

“Business owners need to learn to identify the right tasks to delegate and take time to recharge so that they are on top form all the time.”

“Having more time to focus on what really matters very often leads to a more successful business overall.”

Roisin and Maria will be giving more advice out from the expert panel at the Mums At Work Elevate Your Business conference on Monday March 25 at the Tullyglass Hotel in Ballymena.

For more information, to book a ticket or a stand at the Elevate Your Business event on March 25th go to >> bit.ly/MAWelevatePress or search for the event on Eventbrite.

Find out how AdminAnswers NI can support your business at adminanswersni.co.uk